Homeless Services

Homeless Services offer a variety of programs designed to assist homeless households in attaining housing stability. The services provided are client-centered, addressing the unique needs of each individual and family served and focused on increasing self-sufficiency. Homeless Services offer programs for households in Champaign County.

We are not able to accept e-mail or walk-in requests for rental assistance. For rental assistance, please call the Centralized Intake Hotline at 217-819-4117 between the hours of 10am-12 pm, Monday-Friday, to be pre-screened for eligibility.

Programs and Services

  • Centralized Intake for Homeless (CIH)—Serves as an access point for households experienA key in the front door of a housecing homelessness. Centralized Intake staff conduct an assessment with individuals to determine their current housing situation and relevant services and supports needed. We make referrals to local community resources based on program eligibility and availability and the needs of the individual served. Learn more about our walk-in assessments.
  • Emergency Shelter for Families (ESF)—Provides short-term emergency shelter for homeless families with children in Champaign County. During the shelter stay, ESF provides case management support to assist families in identifying permanent housing and other community resources they may need.
  • Homeless Prevention Rent Assistance Program—May be able to provide up to three months’ past-due rent to households at risk for homelessness due to a temporary hardship. Additional services provided include information and referral to community resources, assistance with landlord negotiations, and housing counseling.
  • Rapid Re-Housing—Provides case management and/or financial assistance to assist in the permanent housing of homeless families. Case management support includes assisting with identifying housing, negotiating with landlords, building personal resources, and connection to community resources.
  • Shelter Plus Care—Provides rental assistance and supportive services for homeless persons with disabilities that include serious mental illness, chronic problems with alcohol and/or drugs, developmental disability, physical disability, and/or HIV/AIDS.


Persons served must meet the Department of Housing and Urban Development’s definition of homeless.


Phone: 217-819-4117