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Water/Wastewater Assistance Program

Our Water/Wastewater Assistance Program is open to income-eligible households that have been impacted by the COVID-19 pandemic

Click here for the application and instructions.

Income-eligible households and families in Champaign County faced with past-due water/wastewater bills or facing disconnection from water/wastewater services due to non-payment can now find assistance with water and wastewater bills, helping avoid shutoffs. The RPC will be accepting applications until the funding is exhausted.

The temporary emergency assistance provides a one-time payment to be used toward water/wastewater services, helping renters and homeowners avoid shutoffs while supporting household water system reconnections. Service priorities are to prevent disconnections, to restore drinking water and wastewater services as soon as possible, and to reduce unpaid bills. 

To be eligible, households renting must have a household income that does not exceed 80% Area Median Income (AMI). Households not in disconnection status or facing imminent disconnection must have a balance of $250 or more on their water/wastewater bills to be eligible to apply.

A single-person homeowner household can qualify with a monthly income for up to $2,147, a two-person household up to $2,903, a three-person household up to $3,660, and a family of four up to $4,417. A single-person renter household can qualify with a monthly income for up to $4,033, a two-person household up to $4,608, a three-person household up to $5,216, and a family of four up to $5,758. Benefits will be paid directly to water/wastewater vendors on behalf of eligible households.

The RPC needs the following documentation to process applications:

  • Proof of income for the 30-day period beginning with the date of application for all household members
  • Photo identification
  • For renter households, a copy of lease (or signed letter from landlord confirming renter status)
  • Proof of Social Security numbers or Individual Taxpayer Identification Number (ITIN) for all household members
    *All income-qualified residents of Illinois can receive bill assistance; providing an SSN or ITIN will speed up the process. (Individuals without an SSN or ITIN can still apply and the RPC will advise accordingly.)
  • Most recent water and/or wastewater bill issued within the last 30 days (if they pay for their services directly)
  • If they are disconnected, a disconnection notice will be required

Applications will be taken on a first-come, first-served basis and appointments will be made until funding is exhausted.

Funding provided in whole or in part by the Illinois Department of Commerce & Economic Opportunity CSBG CARES grant.

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