Stakeholder Contact Tool
Page Map
- Public Transit
- Private Transportation
- Medical Services
- Seniors
- People with Disabilities
- Religious Community Groups
- Government Agencies, Staff, & Elected Officials
- Justice
- Community Service Agencies & Volunteer Groups
- Housing
- Veterans
- Education
- Employment
- Business & Recreation
- Multicultural
- Media
Public Transit
1. Local Public Transit Systems
Tranpro Statewide Public Provider directory website to search by county, or check phonebook, or Yahoo Local/Yellow Pages online. Make sure to include both Urban and Rural providers in the surround area.
2. Regional Coordinators
Tranpro Statewide Public Provider directory website to search by region for IL Human Service Transportation Plan (HSTP) Coordinators
3. IDOT Staff
IL Department of Transportation (IDOT) website’s Division of Public and Intermodal Transportation (DPIT), right-hand side has specific programs and contacts listed
Private Transportation
1. Taxi Companies / Private Shuttles
Yahoo Local/Yellow Pages online or phone book
2. Charter / Intercity Buses
Use Greyhound, phone book or Yahoo Local/Yellow Pages online
3. Rail Systems
Use Amtrak website
4. Regional & National Airports
Yahoo Local/Yellow Pages online or phone book
Medical Services
1. Medicaid Transit Providers
The state broker for Illinois is First Transit. For approval go to their website or call 866-503-9040 or TTY 800-526-0844 – 8 a.m. to 5 p.m. M – F.
2. County & City Health Departments
County Health Department or IL Department of Human Services websites
3. Emergency Medical Transportation Providers
Note all public providers are automatically ADA certified. If looking for a specific medical van contact Department of Motor Vehicle (DMV) registration offices to see ADA certified providers.
4. Air Medical Service Providers
If looking for specific provider of a rural area go to Association of Air Medical Services (AAMS) or Atlas & Database of Medical Services (ADAMS) websites.
5. Doctor’s Offices & Clinics / Dental Offices
Check with County Health Department representatives as they are familiar with common locations, or check phonebook and Yahoo Local/Yellow Pages online.
6. Area Hospitals
American Hospital Directory (AHD) local listings website
7. Mental Health & Counseling Offices / Rehabilitation Centers/Psychiatric Hospitals
IL Department of Human Services office locator website
8. Substance Abuse Treatment Centers
Substance Abuse Treatment Facility Locator website, search by address
9. American Red Cross Centers
Call County Health Department or check their service directory website, and/or check phonebook and Yahoo Local/Yellow Pages online
Seniors
1. Adult Day Services
Services provided:
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- Nutrition Programs (Meals on Wheels)
- Area Agencies on Aging Offices & Programs
- In-home Offices & Programs
- Elder Abuse Agencies
Search by county with the Eldercare Locator on IL Department on Aging website or call: 800-447-4278 or TTY 888-206-1327
2. Retirement and Civic Centers
Retirenet for IL Directory for Retirement Communities or find resources with the National Association of Are Agencies on Aging. Note many nursing homes are private; there are not many extensive directories. This is easier to navigate than the Eldercare Locator.
3. Nursing Homes / Hospice Care Programs
Aging Services Network Eldercare website or call 800-677-1116
People with Disabilities
1. Centers for Independent Living (CIL)
2. Easter Seals of Illinois Offices & Programs
Assistance for education of all children with disabilities. Find a local office on the office locator website.
3. Developmental / Rehabilitation Centers
County Health Department or IL Department of Human Services website
Provides additional resources for the following
-
- Area of Special Education Offices
- Developmental Disabilities Centers & Programs
- Department of Rehabilitative Services
- Residential Schools
- Local Human Resource Centers (HRC)
Religious Community Groups
1. National Volunteer Caregiving Network Programs
National Volunteer Caregiving Network website to find a program
2. Religious Social Service Agencies
Check with Community Action Agency for programs in area, or contact religious leaders directly
3. Churches / Mosques / Synagogues / Etc.
IL Christian Churches Directory (search by state), and/or Yahoo Local/Yellow Pages websites to find all churches mosques and/or synagogues. Check local community directory to make sure the list has up-to-date contact information.
Government Agencies, Staff, & Elected Officials
1. County Government Buildings
Check county’s website, if they exist they will be listed on IL Courts website which you can search by county (left hand side bar). Make sure to get a copy of the county board meetings and subcommittees.
2. Federal Representatives/State Representatives
IL Board of Elections’ District/Official Search (by district, official, address, or zip) for federal and state level positions; note election cycles and transit subcommittees
3. County Representatives
Check county’s website (IL Courts website on left hand side), or check local libraries or newspapers. Take note of election cycles and transit subcommittees.
4. Township Representatives
To find municipalities (villages, towns, cities) and local governments go to Census website. Note election cycles in order to keep up to date contacts. Also, IL Township Officials website has an interactive map for townships for quick county reference.
5. Regional Planning Commissions / Council of Governments / Metropolitan Planning Organizations
All of Illinois is covered by one of these planning organizations. Check planning organization websites
Justice
1. State or County Attorney
IL Attorney General website; for county Attorney General check county’s website or call courthouse
2. Legal Aid Programs
Check on local TASC (Treatment Alternatives for Safe Communities) services or statewide Land of Lincoln Legal Assistance
3. Domestic Violence Centers
Check courthouse or County Health Department website
4. Court & Probation Services
Check county’s website (IL Courts directory on left hand side) and/or sheriff’s office, typically all court and probation services are conducted by local sheriff’s office. For federal probation, check regional website
5. State & Local Law Enforcement Agencies
IL State Police website to find local Highway Patrol branch, check county, city, or court websites to find local law enforcement agency.
6. Local & Federal Prisons
Check Federal Bureau of Prisons’ or county’s websites.
Community Service Agencies & Volunteer Groups
1. Food Pantries
County Health Department or IL Department of Human Services website
2. Homeless Shelters
IL Homeless Shelters and Soup Kitchens Directory (only starting point, need to check with local groups as program funding is inconsistent)
3. Community Action Agencies & Programs
IL Association of Community Action Agencies’ map website
4. United Way
United Way of IL website or call 211 to locate branches
5. YMCA/YWCA Offices & Programs
National YMCA website to search by zip code (Commonly known in the community)
6. Retired & Senior Volunteer Program
IL Senior Corps website for all Retired & Senior Volunteer Program (RSVP) programs
7. 4-H Club Programs
Groups are headed by University of Illinois Extension Offices; find local branches on 4-H Club Programs website
8. Other Community Service Groups
Check public forums, newspapers, libraries, and religious groups to find local volunteer groups
9. Community Leaders
Check newspapers and board memberships of local organizations, many times the same people will sit on numerous boards and hold leadership roles across numerous service organizations
10. Salvation Army Offices
National Salvation Army website for local branches
11. Illinois Municipal League
Check for regional contacts by visiting the Illinois Municipal Leauge website or calling 217-525-1220
Housing
1. County Housing Authority Offices
IL Housing Development Authority website, at bottom of the page, then select “Public Housing Authorities” tab to search county
Veterans
1. Resources for Regional Veterans Affairs (VA) Offices and Veterans of Foreign Wars (VFW) Local Offices, Branches, or American Legions
IL Department of Veterans Affairs’ Google Map, see link in column (home: www.veterans.illinois.gov/programs) or call 312-814-2460. For a list of VA Hospitals and Healthcare Centers go to U.S. Department of Veterans Affairs’ website
2. Veterans’ Employment & Training Services
US Department of Labor or Illinois Department of Employment Security workshop listing websites
3. Veterans Assistance Commission (VAC)
The Illinois Association of Veterans Assistance Commissions provides a catalog of contacts providing assistance for veterans. Additionally, a good contact for community volunteers as well.
Education
Pre-Schools
IL Board of Education website with Excel sheets of pre-schools for kids 5 years old and younger
Head Start Programs
IL Head Start website under Find Head Start Program.
K-12 Private & Public Schools / School District Offices / Regional Office of Education
IL Board of Education website has Excel sheets of public and private school districts grades K-12
Colleges / Universities / Community Colleges
IL Government website, under colleges and universities, check to see if university-only transit
Libraries
Literacy Information Directory website allows to search for programs locally. Additionally, IL has Secretary of Literacy website with reports that includes a directory on programs, registration for adult learners, or call their hotline 800-321-9511
Literacy Groups
Literacy Information Directory website allows to search for programs locally. Additionally, IL has Secretary of Literacy website with reports that includes a directory on programs, registration for adult learners, or call their hotline 800-321-9511
English as a Second Language (ESL) Programs
Check with local universities, colleges, training centers, and local schools for specific programs and classes offered. Additionally, for local adult programs check Literacy Information Directory website
University of Illinois Extension Offices
University Extension Office website to locate county branches
Charter Schools
Check Illinois Network of Charter Schools. Their website provides a catalog charter schools throughout the state of Illinois
Employment
Employment, Vocational Training, & Workforce Development Centers
IL Workforce Development System or IL Job Seeker websites IL Department of Employment Security Office/Work Net Center website
Unemployment Offices
Illinois Department of Employment Security’s website allows the visitor to search for unemployment offices by zip code, or call their hotline 800-244-5631or TTY 866-322-8357
Business & Recreation
Small Business Associations
Business associations, Local/Regional Chamber of Commerce, or local economic development websites.
Manufacturing Centers
Business associations or Chamber of Commerce
Realtors
IL Association of Realtors website
Large Regional Employers
Business associations, Local/Regional Chamber of Commerce, or IL Department of Labor
Banks
Local lender website, search by county
Multicultural
Refugee Centers
IL Coalition for Immigrant and Refugee Rights website looking under Our Partners or call directly
Minority businesses
Check for a community minority business directory on county or economic development websites
Media
Local TV News Networks
Numerous news outlets and programs are owned and distributed nationally; look for local and regional affiliate stations like PBS, ABC, NBC, FOX, etc. Note that these can cross state borders
Local Newspapers & Newsletters
Check local libraries or Yahoo Local/Yellow Pages websites, and/or phonebook. Check local churches, community groups, coalitions and other groups
Local Radio Stations
Numerous news outlets and programs are distributed nationally, look for local and regional affiliate stations like NPR. Note these can cross state borders, often found at colleges and universities, and can be outdated quickly
Professional & Social Networking Groups
Check membership organizations or groups, Rotary Clubs, Facebook, Twitter, and LinkedIn
Local Websites
Check county (IL Courts directory on left hand side) and township websites as well as any local directories